TESTIMONIES

“Because of the excellent quality of service King Communications provides, we are able to offer greater excellence to our clients. We can promote our 24/7/365 availability with confidence and pride, knowing that even after business hours a professional voice will answer our phones in a timely manner, will take messages with great accuracy, and will convey messages immediately to our proper on-call employees. Great customer service is becoming a lost art in the business world, and King helps us stand above the rest in that regard. I just can’t say enough wonderful things about this company.”

– Industrial Supply

“We have utilized King Communication’s answering service for many years. The staff is responsive to our requests and frequently check in by phone or stop by the office to be sure we are receiving the most excellent service! They ask if there is anything else, they can do for us and follow through in a timely manner. The operators are always friendly and accurate with the delivery of messages. And King is looking to the future using advanced technology to continuously enhance their product.”

– Home Care Agency

 

“We transitioned from multiple answering services to one – King Communications. Our new service has been top notch from the beginning. They took the time to learn our services, what we need, and more importantly us. King is very professional, and their customer service far exceeds that of the other service we have used over the years.”

– Psychological Clinic

 

“Our firm has been served by King Communications telephone answering service for more than forty years. King provides well trained and courteous operators who are dedicated to their work and understand the unique needs of funeral services. Our favorite feature is their ability to take in custom information completely based on our situation so that they know who to contact or what information to give out in specific situations.”

– Funeral Home 

“We have completed a review of our first (6) months of service with King Communications and we found that we have decreased our monthly after hours “on-call” expenses by approximately 45%, not to mention the increase in customer satisfaction.”

– Home Health Care Services